1. conditions for acceptance of after-sales service
1). Due to the fact that the quantity of the goods is not right, the model does not agree with the product, the product quality needs to be returned to the customer, the application for the return can be put forward within two weeks after the receipt of the goods, and the overdue will not be accepted.
2). Please keep the complete original package (including the outer packing and the inner filler) and ensure the good label of the goods. The goods label is the only proof that the Shenzhen century Rongsheng Electronic Technology Co., Ltd. and the supplier coordinate the return of the goods. If the loss is lost, it will not be refundable.
3). If a return is applied for the quality of the product, the customer needs to provide a detailed English version of the performance test report as the basis for the consultation of the Shenzhen century Rongsheng Electronic Technology Co., Ltd. and the supplier. If necessary, the third party's English test report is also required.
4) the invoiced order must be returned if the application is returned.
2. inadmissibility of after-sales service
1) the product's original packaging and labels are damaged and missing.
2). The products that have been used / tested on the machine.
3). The time of receipt is more than two weeks.
4). The invoice has been lost.
5). The wrong order caused by the customer's own reasons.
3. submitting after sale steps
1) the user can search the completed order after the search order number or product model in the [member center] page, search order number or product model, click "apply for after sale", such as:
2) enter the details of the after-sale page, according to the completion of the completion of the prompt, save it, Shenzhen century Rong Sheng Electronic Technology Co., Ltd. customer service personnel will be in time to contact and communicate with you.
4. after sale service time
Customer service personnel of Shenzhen Century Rongsheng Electronic Technology Co., Ltd. will receive and feedback within two working days after submission of the after-sales application.
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